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Frequently Asked Questions

How do I start trading on the platform?

Register, verify your identity, deposit funds, and access the trading dashboard to begin.

Which cryptocurrencies can I trade?

We support over 50 digital assets including BTC, ETH, ADA, SOL, and more.

Is the platform secure?

We use SSL encryption, 2FA, and store most funds in cold wallets to ensure maximum security.

Are there trading fees?

Yes, minimal maker and taker fees apply. See our fee page for full details.

Can I use the platform on mobile?

Yes, our mobile app for iOS and Android provides full trading functionality.

Do you offer margin trading?

Yes, with up to 5x leverage on selected assets. Use responsibly.

How fast are deposits and withdrawals?

Most transactions are processed in minutes, depending on network congestion and payment method.

What support options are available?

Live chat, email support, and a detailed help center available 24/7.

Is the platform regulated?

Yes, we are fully regulated under CySEC and comply with all applicable financial laws.

Can I trade without verifying my identity?

No, full KYC verification is required to comply with international regulations.

Still have questions?

Reach out to our expert support team or visit our Help Center to find in-depth guides and tutorials.